No two duties are alike
Early, late, split, Friday and Saturday only. Maintained in a spreadsheet, the same patterns get drawn by hand again every month.
The shift planning chapterHospitality
The roster changes — and everyone knows the same evening
Three people at lunch, eight in the evening, twice that at the weekend. Part-time, casual staff and full-time side by side, and the plan rarely stands unchanged for two weeks. That is why planning, time tracking and information are the same program here.
- Create duties once and spread them across the monthly grid
- Shift patterns for rolling duty sequences, up to twelve weeks long
- Changes reach the workforce with a read receipt
- Everyone sees their own shifts in the mobile app
- Part-time, casual and full-time with their own targets side by side
- 2.90 € per employee and month, cancellable monthly
In the service
What throws the plan every week
Three things that cost more time in hospitality than the planning itself.
The change at ten in the evening
Someone drops out, the plan gets turned around — and then the phone chain begins. The next lunchtime somebody still turns up at the wrong time.
The messages chapterPart-time alongside full-time
20 hours, 30 hours, casual staff on call: everyone has a different target. At the end of the month each should get one figure nobody has to argue about.
The working time models chapterWith ITN-Zeiterfassung
Plan, change, reach everyone — in one place
The plan is made in the grid, the change goes out as a message, and the time tracking works with what was actually done.
Create duties once, then spread them
A shift consists of a long name and a short name, a start time, a tolerance and a colour. In the monthly grid it is only assigned after that — across several days or several people at once.
A pattern instead of handiwork
For rolling duties every employee gets a shift pattern: a weekly grid over up to twelve weeks that then repeats. The automatic pre-fill builds the month from it — after a preview, and individual days stay overridable.
Everyone sees their own duties
The mobile app has a tile for it. Who is rostered when is on the phone — no notice board, no asking. For the board itself the program supplies three landscape PDFs with a colour key: the grid alone, the grid with staffing levels, or the cover alone.
Short notice reaches the workforce
A message goes to one person, a department or everyone. Marked important, it opens as a window the next time the app starts and closes only on acknowledgement. Afterwards you can read off who has seen it.
Everyone with their own target
Working time models apply per person: daily target, break rule and premiums. Part-time, casual and full-time run side by side in the same plan and are still calculated separately.
What was worked is what counts
In the day view the plan and the clock-ins sit side by side. Whoever takes the late shift after being rostered for the early one is calculated as a late shift — and the difference stays visible.
More on this: shift planning · staff messages · leave and absences · feature reference
Questions and answers
Frequently asked questions from hospitality
How do I set up changing duties?
Each shift is created once with a long name and a short name, a start time, a tolerance and a colour. After that you spread it across the monthly grid — over several days or several people. The colour is what identifies the shift later in the grid and on the printed plan.
Are there recurring duty sequences?
Yes, through the shift pattern under Time tracking → Shift planning → Assignments. Each employee has a weekly grid there from Monday to Sunday plus a column of its own for public holidays; the cycle runs over up to twelve weeks and then repeats. „Automatisch vorbelegen“ (pre-fill automatically) turns it into the monthly plan, optionally for one to three months, and shows in a preview beforehand what will be set and where it does not fit.
How do people learn about a short-notice change?
Through a message to those affected or to everyone. Marked important, it opens as a window the next time the app starts and closes only on acknowledgement. In the overview you see who has read it.
Do staff see their plan on their phone?
Yes. The mobile app has a tile showing their own shifts. For the notice board there is also the monthly grid as a landscape PDF with a colour key, in three cuts: the grid alone, the grid with staffing levels, or the cover alone without names.
How are part-time and casual staff settled?
Through their own working time models. Each person gets their daily target, their break rule and their premiums; all of them sit in the same plan and are still calculated separately.
What happens to leave and sickness in the roster?
Absences are drawn graphically across the days and appear in the same picture as the duties. Requests run digitally via the line manager, so that the plan and the absence match.
What does it cost for a hospitality business?
2.90 € per employee and month plus VAT, with no minimum term and cancellable monthly. Shift planning, leave management, staff messages, the mobile app and the DATEV export are included.
Enquiry
What does your roster look like?
Tell us how many people you roster and which duties there are. We will rebuild one week of it and show you how it connects to the time tracking.
Send us your enquiry by email
The button below opens your mail programme with a prepared draft that already lists the details we need in order to quote. Prefer to talk? Give us a call.
Or simply write to info@itn-network.de. Please do not send us credentials or any of your employees' time records — figures are enough for a quote.