The shop fits your business — not the other way round

Running it costs €159, €269 or €449 a month plus VAT depending on the package — covering hosting in Germany, security updates, backups, availability monitoring and a named point of contact. Building your shop is a separate one-off; what that costs we can only say once we know how you work.

No. Neither a revenue share nor a fee per order. You pay the same amount every month whether you have ten orders or ten thousand — whatever you sell more of stays with you. What Mollie charges for handling the transactions goes to them directly and does not run through us.

Shop Start for small businesses with a manageable range and straightforward processes. Shop Business when the shop carries a real part of the trade: extended payment methods, your own shipping rules, flexible delivery days, one interface to your systems and thirty minutes of changes a month. Shop Professional when an outage really hurts — then it is four working hours' response time, several interfaces and a shop review every three months. If in doubt we will tell you honestly that the smaller package is enough.

Availability is monitored, so we know about it before your customers ring. How quickly we react depends on the package: two working days on Shop Start, one working day on Shop Business, four working hours on Shop Professional — each within our business hours. Daily backups come with all three.

For straightforward selling a ready-made system is often exactly right, and we will say so. It gets interesting where your business does not fit the fields provided: fixed delivery days, a cut-off the day before, quantities per weekday, delivery areas, fees by number of days. That is where extensions get stacked until nobody knows any more which one calculates the price.

Yes, and that is usually the heart of it. In the bread roll delivery service of Inselbäckerei Börke the customer sets out what should arrive on which weekday — Monday to Saturday, with no deliveries on Sundays or public holidays. The order then keeps running without anyone reordering every week.

Yes. In that example, orders have to be in by 4 p.m. the day before the first delivery. Rules like that belong in the shop rather than in a footnote: the customer should see what is still possible, and the bakery should have a reliable list in the morning.

However you need them to be. In the example a €5 handling fee covers one to five delivery days, with each further day costing €1 extra, and there is no minimum order. Forcing a tier like that into a standard system takes more effort than developing it properly in the first place.

Only where they help the customer. Every account is also a body of data somebody has to protect, and a hurdle in front of the purchase. In the example, ordering works without an account. Where recurring orders are to be managed, a login can make sense — and then we build it with the care that requires.

We work with Mollie, a payment provider licensed in the Netherlands. That opens up the usual routes: card, PayPal, SEPA direct debit and SEPA transfer, Apple Pay, Google Pay, Klarna and more. Which of them appear in your shop is your decision — and the customer is only shown what fits their country and their basket.

No. There is no payment provider script sitting in your shop. Only when a customer clicks to pay does our server register the amount and send the customer on to the payment page, where they enter their payment details — which therefore never pass through your shop. Anyone who merely browses and buys nothing stays unknown to the payment provider. The usual pay buttons work differently: they load their script the moment the page opens.

At Mollie B.V. in Amsterdam — a payment provider licensed by the Dutch central bank and therefore operating inside the EU. For your shop's privacy notice that is the comfortable case: there is no transfer to a third country to justify. Mollie bills you for transaction fees directly rather than through us.

A shop needs more machinery than a plain website — a session for the basket, for one, is unavoidable. We still keep to the ground rule: no fonts or scripts from other people's servers, and no trackers unless you expressly want them. What genuinely requires consent we establish before going live, rather than putting up a banner as a blanket measure.

Yes. Hosting is on our server in Germany, including security upkeep, backups and availability monitoring. You have one point of contact for site, shop, email and domain — rather than three suppliers pointing at one another.

That is how the example is built: the website presents the bakery, its branches and its range, while the shop at its own address takes the orders. Both from one supplier, both hosted by us — and for the visitor, one continuous path.